ZinaCrest
000
Services Why Us Contact Showing Request Portfolio Portals Get a quote →
Est. 2021Hamilton HQ · Serving Ontario +1 (647) 772-351224/7 emergency

Quietly guarding
every door we manage.

ZinaCrest delivers full-service leasing, maintenance, and property management for residential and commercial properties across Hamilton and surrounding areas — built on local expertise and quiet reliability since 2021.

100+
Units Managed
50+
Active Properties
100%
Client Focused
Leasing & tenant placement
24/7 emergency response
Transparent monthly reporting
Rigorous tenant screening
Residential & commercial
Serving Canada from Hamilton
Leasing & tenant placement
24/7 emergency response
Transparent monthly reporting
Rigorous tenant screening
Residential & commercial
Serving Canada from Hamilton
01 CONTACT

Let's talk about
your property.

Send a message, give us a call, or visit our Hamilton headquarters. Every inquiry gets a reply within one business day — and emergency maintenance calls are answered 24/7.

Call us
+1 (647) 772-3512
24/7 emergency line · Always answered
Email us
info@zinacrest.com
Reply within one business day
Headquarters
360–362 Barton St E, Hamilton
Serving Hamilton & surrounding areas
Office hours
Mon–Fri · 9AM–6PM
Emergency maintenance: 24/7
Tell us about your property and we'll come back with a clear, no-pressure proposal.
02 SHOWING REQUEST

Found a place
you love?

Submit a showing request for any of our current listings. We'll review your request and get back to you with available viewing times — usually within one business day.

For Prospective Tenants

One short form,
one clear answer.

Tell us which property you'd like to see and when. If you'd like to apply after the viewing, we'll send you the full rental application.

Response time
1 business day
Showing turnaround
Same week
Application fee
$0 — Free
Process
100% online
Showing Request Form — tell us when you’d like to see the property and we’ll confirm a time. This is only a viewing request — if you decide to apply, we’ll send you the full rental application afterwards.
03 SERVICES

Complete property
management services.

From finding the right tenants to long-term property maintenance — we handle every aspect of managing your residential and commercial investments.

🏘️
Leasing & Tenant Placement01 / Acquisition
We fill vacancies quickly with thoroughly screened, qualified tenants — including property advertising, photography, showing coordination, background checks, and full move-in handover.
100% of first month's rentLeasing-only clients, per lease · Included for management clients
Timeline From first call to first deposit — usually within 30 days
Day 1
Free estimate
Submit the form; your consultant responds within one business day.
Day 2–5
Onboarding
Property info, key transfer, photography, listing prep. No setup fee.
Day 5–14
Tenant placement
Listing goes live; we screen and present the top match for your approval.
Day 15–25
Move-in
Lease signed, deposit collected, inspection completed.
Day 30+
You get paid
First rent deposit on the 1st of the month; statements in your owner portal.
🔧
Maintenance & Repairs02 / Operations
24/7 emergency response with proactive upkeep. Work order management, trusted vendor coordination, preventative maintenance, and full property inspections.
$35 / hourIn-house team, billed as used
📊
Property Management03 / Oversight
Day-to-day oversight so you can focus on growing your portfolio — rent collection, arrears management, monthly owner reporting, lease renewals, and compliance.
12% of gross monthly rentCharged monthly
Property Management — What the 12% Covers

Everything handled.
From listing to lease — and beyond.

What's Included Ten core services for 12% of gross monthly rent. Finding a new tenant is included at no extra fee.
✓
Rent collection Direct deposit, automated reminders, late fee enforcement.
✓
Tenant placement — included Marketing, showings, and screening when a unit turns over. No separate leasing fee for management clients.
✓
Lease administration Ontario Standard Lease drafting, renewals, amendments.
✓
Rent increases N1/N2 notices at the annual provincial guideline.
✓
Maintenance coordination 24/7 intake, contractor dispatch, invoice review.
✓
Inspections Move-in, move-out, annual interior.
✓
Financial reporting Monthly statements, year-end summary for tax filing.
✓
Compliance N4, N5, N12 notice preparation and service under the RTA.
✓
LTB representation Hearing preparation and attendance on your behalf.
✓
Owner portal Real-time access to statements, work orders, and documents.
🏗️
Renovation & Projects04 / Capital improvement
Capital improvements and renovations that increase property value. Unit turnovers, budget planning, contractor coordination, scheduling, and full documentation.
Quoted by projectWritten quote before work starts

How our pricing works: Property management is 12% of gross monthly rent collected, charged each month, and includes tenant placement with no separate leasing fee. Leasing-only clients (who don't use our management) pay a one-time fee of 100% of the first month's rent for each new tenant we place. Maintenance is $35/hour for our in-house team. Renovations are quoted by project. Prices exclude HST.

Our guarantees
04 WHY ZINA CREST

Built for the way
Hamilton properties
actually run.

Owners and tenants pick ZinaCrest because we know how Hamilton property runs — Ontario's RTA, local tradespeople, and the rhythm of how things actually get done street by street.

01

Local Expertise

Deep knowledge of Hamilton's residential and commercial property market — every Crown Point laneway, every Westdale walk-up, every Ottawa Street storefront, known by name.

02

Transparent Reporting

Owners receive detailed monthly reports covering financials, maintenance updates, and tenant activity. No surprises — just clarity, every single month.

03

Rigorous Screening

We verify credit, income, references, and rental history so only qualified tenants enter your property — protecting your investment from day one.

04

Fast Maintenance

Emergency calls answered 24/7. Routine repairs scheduled promptly. We keep tenants happy and properties in excellent condition — a quiet, dependable operation.

05

Reliable Collections

Streamlined online payment systems and consistent arrears management ensure your income arrives on time — every single month, without the chase.

06

End-to-End Service

From listing to lease renewal — and everything in between — we are your single point of contact for every need across your entire property portfolio.

05 PORTFOLIO

Currently
under our care.

A selection of residential and commercial properties we currently manage across Hamilton and surrounding areas. Every address has its own personality, and its own plan.

001
360–362 Barton St E
Commercial
Active
002
182–186 Ottawa St N
Residential — Crown Point
Active
003
70 Ottawa St N
Mixed-Use
Active
004
774 Barton St E
Commercial
Active
005
177 King St E
Commercial — Downtown
Active
006
44 Macaulay St W
Residential — L8L 1E7
Active
007
204 Ottawa St N
Mixed-Use
Active
06 PORTALS

Everything you need,
always at hand.

Owners and tenants each get their own portal — designed for the things they actually need, with none of the things they don't.

🏛️

Owner Portal

For property owners

  • Financial reports & monthly statements
  • Maintenance tracking & live updates
  • Lease documents & records
  • Rent collection summary
  • Direct messaging with your manager
Request owner access
🔑

Tenant Portal

For tenants

  • Pay rent online — fast & secure
  • Submit maintenance requests in seconds
  • View & download your lease
  • Communication centre
  • Track request status, anytime
Request tenant access
07 PROCESS

How a maintenance
request actually flows.

Five clear steps. Real timelines. No mystery between the moment a tenant submits a request and the moment you, the owner, see the invoice cleared.

01
Submission
Tenant submits a maintenance request online or by phone.
Anytime — 24/7
02
Triage
Our team reviews urgency and classifies the issue appropriately.
Within 2 hours
03
Dispatch
A trusted, vetted vendor is dispatched within agreed timelines.
Same / next business day
04
Completion
Work is completed and inspected for quality assurance.
Per urgency level
05
Reporting
Invoice processed and owner notified with full documentation.
Within 24 hours
08 WHAT CLIENTS SAY

Trusted by owners.
Loved by tenants.

Property management is built on relationships — here's what the people on both sides of the door have to say about working with ZinaCrest.

★★★★★

ZinaCrest has made owning investment property genuinely stress-free. Their monthly reports are detailed, rent always comes in on time, and they handle tenant issues before I even hear about them.

MR
Michael R.
Property Owner — Hamilton
★★★★★

When we had a plumbing emergency at 2am, someone answered immediately and a plumber was at our door within the hour. That kind of responsiveness is genuinely rare.

SL
Sarah L.
Tenant — Ottawa St N
★★★★★

The leasing team found great commercial tenants for our Barton Street property within weeks. Their screening process gave us confidence and the onboarding was seamless.

DK
David K.
Commercial Owner — Barton St
Get in touch